Refund Policy for Technical Thought
Last Updated: 25-08-2025
1. Introduction
Thank you for shopping at TechnicalThought. We appreciate the fact that you like to buy the digital services and products we provide. We want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products and services.
As with any shopping experience, there are terms and conditions that apply to transactions at TechnicalThought. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at TechnicalThought, you agree to the terms along with our Privacy Policy and Terms of Use.
2. Digital Products Policy
All products and services sold on our Website are digital goods and cannot be physically “returned” in the traditional sense. Therefore, our refund policy is designed with this specific nature of digital products in mind.
3. Eligibility for Refund
We offer a 7-day refund policy from the date of purchase for all our digital products and services. To be eligible for a refund, you must meet the following conditions:
- Your refund request must be made within 7 days of the original purchase date
- You must provide valid proof of purchase
- The product or service must not have been extensively used or implemented
- Technical issues must not be resolved through our support channels
4. Non-Refundable Situations
Please note that we cannot provide refunds in the following circumstances:
- After 7 days from the date of purchase
- If you have changed your mind about a product you downloaded
- If you did not adequately review the product description or specifications before purchasing
- If the issue resulted from your technical environment incompatibility that was specified in the product requirements
- For services that have already been partially or fully rendered
5. How to Request a Refund
To request a refund, please contact our support team with:
- Your full name
- Order number
- Date of purchase
- Product/service name
- Detailed reason for the refund request
You can reach our support team at:
- Email: Support@TechnicalThought.com
- Phone: +91-97555-42018 (Available Monday-Friday, 10:00 AM – 6:00 PM IST)
6. Refund Processing Time
Once your refund request is received and inspected, we will send you an email to notify you that we have received your request. We will also notify you of the approval or rejection of your refund.
If your refund is approved by our management team (including final approval by Narendra Kahar), it will be processed, and a credit will automatically be applied to your original method of payment within 3-5 business days.
7. Late or Missing Refunds
If you haven’t received a refund after 5 business days, please:
- Check your bank account again
- Contact your credit card company or payment processor
- Contact your bank as processing times may vary
- If you’ve done all of this and you still have not received your refund, please contact us at Support@TechnicalThought.com
8. Product Exchanges
Since our products are digital, we generally do not exchange products. The best solution is to request a refund for your purchase and then make a new purchase for the alternative product you prefer.
9. Special Circumstances
In cases where a product is fundamentally unable to perform its core functions as described, we may make exceptions to our standard refund policy at our sole discretion.
10. Changes to This Refund Policy
We reserve the right to modify this refund policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.
11. Contact Information
Questions about our Refund Policy should be sent to us at:
- Email: Support@TechnicalThought.com
- Phone: +91-9755542018 (Business Hours: Monday-Friday, 10:00 AM – 6:00 PM IST)
- Website Contact Form: https://technicalthought.com/contact-us
