Another week, another problem with Windows 11 24H2. It’s been over a month since the major Windows 11 update started rolling out to users and we’ve seen network connectivity issues, blue screen crashes, and rescue patches that fail to install. It has reached the point where Microsoft has had to block the update for affected devices.
Related to: Details you should know about Windows 11 24H2
But even as Microsoft works to fix the many issues that already exist, more issues are popping up — like a recent issue with Microsoft Office applications crashing when certain antivirus software is installed on your system, according to this support page.
The annoying bug affects Office applications such as Word or Excel, which crash and become completely unusable after updating to Windows 11 24H2. The funny thing is that this only seems to happen if CrowdStrike antivirus is installed. (Yes, the same CrowdStrike that caused the global IT meltdown in July).
This would be CrowdStrike’s Falcon Sensor Antivirus, which has several advanced cybersecurity mechanisms that can cause problems with Windows 11 24H2. If you have and enable the Enhanced Exploit Visibility Prevention policy setting in your host’s prevention policy, this may cause some first- and third-party applications to stop responding.
It is not yet known whether other antivirus programs are affected. However, so far it appears to be isolated from the CrowdStrike solution.
Microsoft has added the affected devices to the list of devices blocked from receiving the Windows 11 24H2 Update, and the company announced that it is working with CrowdStrike to fix the bug.
This isn’t the first time Microsoft has had to work with other companies to address issues in the big 2024 update to its operating system. Just weeks ago, they worked with SSD manufacturers to address an issue causing hardware crashes on affected devices.
This issue only affects enterprise and managed IT environments. But if your Windows PC is affected by other Windows 11 24H2 issues, you might consider rolling back to the previous version.
Further reading: The best changes in Windows 11 24H2
This article originally appeared on our sister publication BC Welt It was translated and Arabized from German.
